Email Us
If you need to get in touch with us, we’re here to help! Please choose the email address below that best matches your enquiry so we can get back to you as quickly as possible.
Important Notice for Microsoft Email Users
We’re currently experiencing issues replying to Microsoft email domains, including Hotmail, Outlook and Live addresses. If you’re contacting us from one of these accounts and haven’t received a response, please message us on WhatsApp instead. Thank you for your understanding.
General
For general enquiries such as account support, microchip help or product questions.
support@petscanner.com
Registration & Transfer
For help with registering a new pet or transferring ownership of a microchip.
registration@petscanner.com
Need a quick response?
Message us on WhatsApp for fast support from our team. (9am-5pm)
