Changing your pet’s microchip database involves filling out a transfer request form, including supporting documentation and a physical signature, but this can sometimes be necessary to ensure that your pet can continue to be looked up on the system.
Whilst thankfully extremely rare, one of the reasons why you may need to update your pet’s microchip is due to a company going out of business, but a clear process is available to transfer in this unfortunate event.
A few highly publicised cases in the United States have raised concerns about what would happen if a database company unexpectedly shut down.
If you have any concerns, the first person to talk to is your vet, as they will be able to scan a microchip, inform you of any potential issues you have not already been made aware of, and let you know how to change databases or re-register.
Here is the typical process, and why it is in place.
The Microchip Database Switching Process
Step 1: Get In Touch With The Database You Want To Switch To
Most databases have their own methods for transferring requests, but they all involve a physical form, so the best way to get access to this is to visit their website or call them to ask about the process and what you need to fill in.
They can also check your microchip number and where the information is currently located.
Step 2: Gather All Necessary Supporting Documentation
You will need some documentation to prove your identity, address and ownership of your cat or dog, including:
- A copy of your passport or driving license
- A bank statement or bill with your address that is less than three months old
- Work ID if you represent a relevant pet welfare organisation
Step 3: Complete The Form Clearly And Legibly
Fill out the form, either by hand or typed up and printed out later. In either case, it is essential that any information on the form is easy to read and accurate.
Step 4: Provide A Physical Signature
As of 2025, you can no longer submit a transfer electronically; it must be a physical form with a “wet” signature.
Step 5: Post The Form And Documents
Once the form is completed, insert it and any supporting documentation into an envelope and post it to the relevant address for the database in question.
Their support team will review the information and notify you by email if it is approved. This can take up to two weeks depending on the complexity of the transfer.
